Pantech Wireless, Inc. (the Company) warrants to the original retail purchaser of this Pantech handheld portable cellular telephone or accessory, that should this product or any part thereof during normal consumer usage and conditions, be proven defective in material or workmanship that results in product failure within the first twelve (12) months period from the date of purchase, such defect(s) will be repaired or replaced (with new or rebuilt parts) at the Company's option, without charge for parts or labor directly related to the defect(s). The antenna, key pad, display, rechargeable battery and battery charger, if included, are similarly warranted for twelve (12) months from date of purchase. This Warranty extends only to consumers who purchase the product in the United States or Canada and it is not transferable or assignable.
- This Warranty does not apply to:
- Product subjected to abnormal use or conditions, accident, mishandling, neglect, unauthorized alteration, misuse, improper installation or repair or improper storage;
- Product whose mechanical serial number or electronic serial number has been removed, altered or defaced;
- Damage from exposure to moisture, humidity, excessive temperatures or extreme environmental conditions;
- Damage resulting from connection to, or use of any accessory or other product not approved or authorized by the Company;
- Defects in appearance, cosmetic, decorative or structural items such as framing and non-operative parts;
- Product damaged from external causes such as fire, flooding, dirt, sand, weather conditions, battery leakage, blown fuse, theft or improper usage of any electrical source.
The Company disclaims liability for removal or reinstallation of the product, for geographic coverage, for inadequate signal reception by the antenna or for communications range or operation of the cellular system as a whole.
The extent of the Company's liability under this warranty is limited to the repair or replacement provided above and, in no event, shall the Company's liability exceed the purchase price paid by purchaser for the product. Any implied warranties, including any implied warranty of merchantapility or fitness for a particular purpose, shall be limited to the duration of this written warranty. Any action for breach of any warranty must be brought within a period of 18 months from date of original purchase. In no case shall the Company be liable for any special consequential or incidental damages for breach of this or any other warranty, extap or implied, whatsoever. The Company shall not be liable for the delay in rendering service under this warranty or loss of use during the time the product is being repaired or replaced. No person or representative is authorized to assume for the Company any liability other than expressed herein in connection with the sale of this product.
Phone Warranty
To obtain repairs or replacement within the terms of this Warranty, the product should be delivered with proof of Warranty coverage (e.g. dated bill of sale), the consumer's return address, daytime phone number and/or fax number and complete description of the problem, transportation prepaid, to the Company using the appropriate Warranty Repair Form below.
To locate Pantech technical support in the U.S. & Canada:
Call (800) 962-8622 or send an email to HandsetHelp@Pantech.com
The product can also be taken the the place of purchase for repair or replacement processing.
Note: You may have other warranty programs with your purchase, such as warranty exchange. If so, please refer to the equipment package or the original point of sale.
Pantech Mobile Phone Repair Service Portal: pantech.finetw.com
Tablet Warranty
To make a repair or replacement request for the P4100 tablet within the terms of this Warranty, please call (800) 962-8622 to speak to one of our Customer Service representatives.
Please Note: Many companies are making look alike accessories and in some cases, promoting that their product is equal to or better than the Pantech product. Be careful. Some of these products may not be compatible to use with your Pantech product and may damage the unit or cause it to malfunction. If service is required on your unit and it is determined that a non-Pantech accessory has created the problem with your unit, the Warranty will not apply. In addition, if the unit has already suffered irreversible damage by reason of a non-compatible accessory, the Warranty will be voided. To protect your Warranty, use only compatible accessories which cannot damage or interfere with the functioning of your Pantech product.
