Is the Pantech C810 just for business people on the go?
Absolutely not. As the C810 is a Microsoft Windows based phone, also known as Smart device, you have the capability to do so much more. You can watch movies that you have uploaded onto your memory card, watch streaming TV, listen to music, send instant message with your best friend, browse the internet, play games, get email, and get directions to a new restaurant all in one device.
Does the Pantech C810 offer global roaming?
Global roaming is dependent on the service network provided by the specific country. This phone supports GSM/EGPRS Quad Band and UMTS/HSDPA Dual Band 850/1900 MHz. Visit AT&T website or contact AT&T customer service for more information on global roaming service.
How can I check the software version on the C810?
Press Start > Settings > More > About. This will show you a list of all the software versions on this phone.
How do I upgrade the C810 with the latest software available?
Pantech has released a software upgrade for Pantech duo. This update includes upgrade to the latest software and several enhancements and corrections. By updating to the latest software, you can ensure your phone will always operate at its best. Please visit the product support page for more information.
How do I increase the volume of the ring tones on the C810?
When your phone is in stand-by, press the up/down volume buttons on the left side of the phone to adjust your ringer's volume.
How do I put the phone in silent mode or vibrate mode?
Press the Quick List button that is below the navigation button and select the ring profiles: Silent or Vibrate.
How do I host conference calls on my C810?
Place your first call, and when the party is on the line, press the Send key. This will place your first caller on hold. Input the second person you wish to call and press Send. Once you have connected with the second person, press the Menu soft key and select Conference. This will bring your first caller, second caller, and yourself onto the same line. Repeat these steps to add additional callers to your conference. You are also able to add people to conference calls when they call you. The maximum number of participants is limited to 5 calls and the originator.
How do I assign phone numbers to speed dial locations?
Press Start > Contacts and select the contact you wish to make as a speed dial and press OK. Press the Menu soft key > Add to Speed Dial.
How do I add a picture to a contact?
Press Start > My Stuff > My Pictures > Select the picture you wish to assign to contact > press the Menu soft key > select Save > Save to contact > select the contact.
Note: You will only be able to assign pictures to contacts that have been saved to the phone and not the SIM card.
How do I set the caller ID to show when making a call?
Press Start > Settings > Phone > Caller ID > move the navigation button left/right to select whom you would like to see your number when making calls. Press Done soft key when finished.
How can I set the caller's name to show when receiving a call?
Press the Contact soft key > scroll to the caller's name > press the Menu soft key > go to View By > select Name.
Can I access my voice mail from another phone?
Yes, you can access your voice mail from another phone, such as your home phone. Dial your wireless number and wait for your voicemail to start. During voicemail greeting, press the * key. This will prompt you for your voicemail passcode. Enter your passcode and you are now able to review your messages.
Note: If you have not already set up a passcode, from your mobile phone, go to administrative options and create your own passcode. Make it something easy for you to remember, as you will need it every time you access your voicemail from a phone other than your mobile phone.
What input modes does the C810 support and how do I use them?
The C810 supports Multipress, XT9, Numeric and symbols. Multipress and XT9 modes are used for entering text; Numeric mode is used for entering numbers; and Symbol mode is used for entering symbols like "@", "/", "$", and punctuation marks. When you select a field that requires text or numbers, the phone will automatically select the appropriate input mode. The status indicator towards the top right side of the display screen shows the input mode that you are currently using. Press the * key to change between uppercase, lowercase, and caps lock within a text mode. Please note that these options are only available when using the 12-keys, not when using the QWERTY keyboard.
How can I quickly switch between text input modes?
Press and hold the * key. This will bring up a list of input modes. Select the mode you wish to use and press OK
How can I input commonly used phrases into messages?
While in the text area of the message, press the Menu soft key. Select My Text. This will bring up a list of commonly used sentences. Choose the sentence and press the Insert soft key.
Can I move data from my PC to the C810 and vice-versa?
Yes, the C810 comes with Windows Mobile 6. which includes Microsoft ActiveSync. This application synchronizes data between your phone and PC. ActiveSync also needs to be installed on your PC before any synchronization can take place.
What kind of information is synchronized between my PC and the C810 via ActiveSync?
Information you want to synchronized from your PC to your Smartphone is optional. They include: Contacts, Calendar, E-mail, Tasks, Favorites, Files, and Media. In ActiveSync, click on Tools and then Options to change your settings.
What kind of connections can I use to connect the C810 to my PC?
You are able to connect your C810 to your PC through a serial cable, USB cable, or Bluetooth connection.
How can I back up data on my C810 phone?
You can back up your data to your computer using Microsoft ActiveSync application. Click on Explore, while you're connected. This will allow you to view the content on your phone. You can drag and drop your files from the C810 to your computer. If you have an external micro SD card, you will also see the [Storage Card] folder. You can also drag and drop your files to your storage card for back-up.
Can I stream, buy, or download music?
Yes, you can stream music through AT&T music and also buy and download them from the AT&T Mall. Some applications may require a subscription.
Can I stream video or download video?
Yes, you can stream video or download video. Data subscription may be required and not all video format is supported.
What multimedia formats does the C810 support?
MP3, AAC, AAC+, MPEG4, H.263, WMA, WMV
What do I need to transfer music from my PC to the C810?
The easiest way is to save the music files onto a Micro SD memory card and insert it in your Smartphone. Another way is to use ActiveSync to synchronize files or drag and drop files from your PC to your Smartphone via Bluetooth or USB cable connection.
Are there other ways to get music on the C810?
Yes, you can send and receive files through emails and multimedia messaging, but the files may be limited to approximately 500 kb size. Also, you can beam with other Bluetooth capable phones to send files directly from one phone to another.
How do I record a video clip on my C810 phone?
Press and hold the camera key on the right side of the phone. Press the Menu soft key and select camcorder. You are now in video mode to record video clips.
How do I send a photo to a contact?
From the home screen press the Contacts soft key > scroll to the contact > press OK > select the number you wish to send the photo to and press the Menu soft key > select Send Multimedia Message > in the body of the message press the Menu soft key > select Add Item > and select Image. Select the image you wish to send and press OK. You can add text to your message if you wish. When finished press the Send soft key.
How much storage space is on the C810?
The C810 has an internal memory of 54MB. You can also insert a microSD card for more memory.
How can I check how much free memory I have on my C810?
Press Start > Applications > Task Manager. This will show you how much memory is being used compared to how much the device can hold.
What is special about Bluetooth wireless technology on the C810?
It will allow you to connect your C810 to your PC, transfer documents and pictures from your phone to another, or talk hands free with a headset or speaker system.
How do I activate Bluetooth wireless on my C810 phone?
Press the Lock key > Select Wireless Manager > Scroll to Bluetooth > Press OK. This will allow you to activate and de-activate your Bluetooth capabilities.
How do I recognize other Bluetooth wireless devices?
Press the Lock key > Select Wireless Manager > Press the Menu soft key > Select Bluetooth Settings > Select Add New Device. This will automatically search for Bluetooth devices that are active within approximately 30 ft.of the phone.
How do I pair my PC with my C810 via Bluetooth?
First, the C810 Bluetooth visibility must be turned on and your computer must have Bluetooth capability.
Press the Lock key > Select Wireless Manager > Press the Menu soft key > Select Bluetooth Settings > Press the Menu soft key > Select Turn On Visibility. This will enable your computer to search and find the C810. Turn off Visibility when finished.
On the computer, search for the C810. Once found, enter a code on the computer, and then pair. The C810 will be prompted to enter a code. Enter the same code to complete the pairing.
How do I set up Bluetooth connection to use with ActiveSync on the C810?
First, on the computer, you must enable a Bluetooth COM port and allow the C810 or Bluetooth device to discover the computer. Then in ActiveSync, in the connection settings, allow connection via the Bluetooth COM port. Save the settings when done.
On the C810, press the Start key > ActiveSync > Press the "Menu" soft key > Select Connect via Bluetooth.
How do I transfer the picture, video, or files to my computer via Bluetooth?
First, select the file that you want to transfer. Press the Menu soft key and select [Beam]. The phone will search for the available Bluetooth device. Select the device you would like to transfer to and press the [Beam] soft key. Your Bluetooth device must support PIM (Personal Information Manager) service.
What is Xpress Mail?
Xpress Mail is made simple for accessing personal or corporate email. First, this application must be installed on your phone. Follow the prompt for setting up personal email. For corporate email access, visit www.att.com/xpressmail for more details and instruction.
How can I make changes to my Xpress Mail settings?
After installing Xpress Mail application to your phone, an icon "XM Settings" is created. Click Start > XM Settings to make changes. Press the Menu softkey for more options.
What is the difference between Xpress Mail and the E-mail set up in the Messaging section?
The E-mail set up in Messaging is part of Windows Mobile 6 and allows for additional web email account set up, while Xpress Mail is provided by AT&T for access to corporate email as well as personal email.
How can I get my web email account on my C810 phone using the E-mail set up in Windows Mobile 6?
For web email setup, Click start > Messaging > New E-mail Account. If the phone could not automatically find the email settings on the internet, you will need to know your incoming mail server and outgoing mail server. If unsure, check with your web email provider to get POP/IMAP settings.
Some web email services may have been changed and you can only login via the internet browser. If unsure, check with your web email service provider.
Will I need any special service to access my web email on my C810?
You will need to have messaging service or data service. Check with your wireless service provider.
How will I know when I have new e-mail?
If your email account was set-up, click Start > Messaging. You will see whether you have new email or not. To set an alert sound, click Start > Settings > Sounds. Change the [New e-mail] preference.
If your email only support login via the internet browser, you will have to access the internet and login to your email account.
How do I know if I have an attachment with my e-mail?
Next to the subject line of the email is an icon, which looks like an envelope with a paper clip.
What types of email can I access on the C810?
The C810 supports POP3 and IMAP4, which can access your web email account. It also can access your Microsoft Exchange Server or synchronize with your Outlook on your computer.
How do I delete all the email from my C810?
You can control your Outlook email on the C810 with ActiveSync. Go to Tools > Options > Uncheck the email > click OK. All Outlook email on the phone will be deleted.
What do I need to access the Internet from my C810?
You will need to have a data plan with your wireless provider.
Why do I have two browsers (MEdia Net and Internet Explorer) in my device? What is the difference between them?
MEdia Net would take you directly to MEdia Net home page, while Internet Explorer would take you to the last webpage that was opened.
How can new entries be added to the favorites list in Internet Explorer on the C810?
When you are on the webpage that you wish to add to your favorites, press the Menu soft key and select [Add to Favorites]. Then confirm or change the name of the site, and select which folder you wish to save it in. Press [Add] soft key when finished.
What is Microsoft Office Outlook Mobile?
Microsoft Office Outlook Mobile is very much like your computer Outlook, but on the go. You would need to use ActiveSync to synchronize between both devices.
What offline capabilities do I have using Microsoft Office Outlook Mobile e-mail?
You can view, reply, or edit as you would with your Outlook on your computer. The next time you synchronize with your computer, the changes will take place with Outlook on your computer.
What office applications are compatible with the C810 phone?
Microsoft Word, Microsoft Excel, Microsoft Powerpoint.
How do I remove a program from my C810 phone?
Press Start > Settings > Remove Programs > select which program to remove.
How do I close applications so they do not run in the background?
Most applications have an "Exit" or "Close" option in the Menu soft key. If not, press the Home key > Start > Applications > Task Manager > Scroll to the application > Press the Stop soft key. Press the Menu soft key and select Exit when finished.
Can I print from my C810 phone?
No, the C810 doesn't support a printer profile.
What is the default security code in my C810 phone?
The default security code is "0000". This security code is used for Master Clear, which reset your phone back to factory default. Remember to backup all data before resetting.
What is the device lock code?
This is a secret code that you, the user, would use to protect anyone from accessing your phone. Warning! If you forget the password, there is no way to retrieve it, so be sure to write down and keep it in a safe place.
How do I set the device lock code?
Click Start > Settings > Security > Device Lock. Enter your preference, but remember to write down and keep your password in a safe place. Note, you also have to set an auto-lock period.
How do I lock my C810?
Press and hold the Lock key. This will lock your device. Or, wait until the time you had set for device lock.
What is a SIM card?
Subscriber Identity Module card. This removable card is the chip inside a GSM phone with information such as the user's phone number, phone book as well as other information related to the subscriber.
Can I use my C810 without a SIM card?
Yes, but you will not be able to use for making a call, except 911 emergency.
Can the SIM card be locked for security purposes?
Yes. You can set up the PIN for the SIM in the security section of the settings. Remember to write it down and it in a safe place.
